Just remember to prepare for the closure. If you feel more comfortable doing it in person, visit a Chase branch. For the sake of convenience, you can call or close your account online. Closing TimeĪs you can see, Chase provides many good methods to discontinue your account with them. Your account will be closed within the next 24 hours. They will ask for your personal information and help you understand the process. Once you’ve reached an operator, explain that you wish to close your account. Get your checkbook ready for account information and your social security number. Before you call, prepare all the information you will need. Close Your Account by PhoneĬhase’s customer service hotline is available 24 hours a day, and the number to call is 1-80. Your account will be closed before you leave the branch. The account manager can help you settle that as well if needed. Also, be aware that you can’t close an account with a pending balance. Make sure to ask questions about your remaining balance and any potential charges.
The account manager will talk you through the steps needed to close your account.
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